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The use of world-wide web pages of the Tate & Lyle PLC ("T&L") website is subject to the terms and conditions set out below. Tate & Lyle PLC is registered in England under company number 76535. The company’s registered address is:

5 Marble Arch
LONDON
W1H 7EJ
United Kingdom

Its VAT number is 218129377.

Any use of such web pages constitutes your agreement to abide by the following terms and conditions. By using T&L’s website, whether as a guest or as a registered user, you indicate that you accept these terms and conditions and T&L’s Privacy Statement and that you agree to abide by them. T&L reserves the right in its sole discretion to modify, alter or otherwise update these terms and conditions and its web pages at any time without further notice and you agree to be bound by any such modifications, alterations or updates.

Please read the terms and conditions set out below. If you do not agree to all of the terms and conditions for the use of T&L's web pages, please leave this website immediately.

These web pages are to be used by individual persons for their own personal use only.

1. Copyright
© Tate & Lyle PLC 2023. The copyright in material on this website is owned by T&L and protected by the copyright laws of the United Kingdom, international copyright treaties and all other applicable copyright and intellectual property laws. You are entitled to copy any information for your own personal use but may not republish any such information in any manner without the prior written consent of T&L. You agree not to remove any product identification, copyright notices or legends or other notices or proprietary restrictions from any of the material or information contained in these web pages. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this website may be in breach of statutory or common law rights which could be the subject of legal action. All rights not expressly granted herein are reserved by T&L.

2. Trademarks and Intellectual Property Rights
The corporate branding is a trade mark of T&L registered in the United Kingdom and other parts of the world. T&L uses Her Majesty's Warrant as an appointed supplier. In addition, certain names, words, titles, phrases, logos, icons, graphics or designs to the pages of this website may constitute trade names or are registered or unregistered trade marks of T&L. The display of any of the above trade names or trade marks on pages at this website does not imply that any licence has been granted to any third party in respect of the same. All other product or company names and devices, logos, icons, graphics or designs referred to on the pages of this website are the trade marks of their respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trade mark owners and T&L intends no infringement of such trade marks. The appearance or absence of product, services, companies, organisations, home pages or other websites on this website does not imply any endorsement or non-endorsement thereof by T&L. All rights not expressly granted herein are reserved by T&L.

You acknowledge that T&L is the exclusive proprietor of any and all intellectual property rights (including without limitation any copyright, design right or registered designs) in and to any of the products appearing on or ordered through these web pages.

3. Products and Product Claims
Reference to any product or service on the site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries or that the name, description or specification of the product or service will be the same as that included on the site. Specific advice concerning the availability and suitability of any particular product or service should be sought from the local T&L affiliate, distributor or agent concerned.

Any data relating to product claims of any kind is provided in good faith for your information. Customers should take their own advice with regard to all legal and regulatory aspects of our food ingredients and their usage for human consumption. Tate & Lyle accepts no responsibility for the validity of any claims appearing on this website.

4. Securities
No information on this site shall constitute an invitation to invest in T&L or any affiliate. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.

5. Information submitted to T&L
All information (including but not limited to ideas, suggestions, concepts and graphics) submitted to T&L through this website will become the exclusive property of T&L. T&L will not be subject to any obligation of confidentiality and will be free to use the information for any purpose.

6. Content
The information, materials and functions contained in the website including text, graphics, links or other items are provided on an "AS IS" basis. To the fullest extent permitted by applicable law T&L disclaims all warranties, representations, understandings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality or merchantability, fitness for a particular purpose, freedom from computer viruses, and non-infringement of third parties' rights.

7. Exclusion of Liability
T&L shall not be liable for any direct or indirect, special, incidental or consequential loss or damage whatsoever including without limitation, damages for loss of income or revenue, loss of business, or loss of profits, contracts, data or goodwill, wasted management or office time, work stoppage and computer failure resulting from the use of or inability to use, interruption or availability of this website, its operation or transmission, computer viruses, loss of data or otherwise in respect of the use of the website and howsoever caused even if foreseeable, or if T&L has been advised of the possibility of such damages. T&L excludes any liability for any errors or omissions from information, materials and functions included in this website except to the extent that such liability may not be lawfully excluded under the applicable law. To the fullest extent permitted by applicable law T&L disclaims all liability for negligence.

8. Linked Sites and Third Party Promotions
T&L is not responsible for nor assumes any liability for the contents of other websites or home pages which are linked to or from T&L's web pages including, but not limited to, those which are linked by way of a third party promotion. T&L shall have no liability in respect of material hyperlinked to or from T&L's web pages which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with such regulations as may be from time to time in force. The provision by T&L of a link to another website does not constitute any authorisation by T&L to you to access materials held at that location, nor is it evidence of any endorsement by T&L of the material held there.

9. Discussion Fora
This website may include, from time to time, forms of discussion fora such as, but not limited to, chat rooms discussion or bulletin boards.  These terms and conditions shall apply thereto but for the avoidance of doubt, T&L expressly excludes all liability whatsoever for the contents of such discussion fora contributed by third parties.      

10. Uploading material to a T&L website
Whenever you make use of a feature that allows you to upload material to T&L’s site, or to make contact with other users of the site, you must comply with the following content standards:

 (i) your contribution must not breach or infringe anyone else’s rights such as copyright or be in any way illegal;

 (ii) your contribution must not be defamatory, libellous, obscene, menacing, threatening, offensive, abusive, fraudulent or criminal;

 (iii) your contribution will not and does not contravene any relevant local, national or international law or incite or encourage the contravention of any such law;

 (iv) your contribution does not advertise or market anything in any way; and

 (v) your contribution must not be otherwise offensive.

You agree to abide at all times by any rules which T&L may set in connection with making contributions to this site.

11. Location of Operation
T&L manages this website from London, England, UK and makes no representation that the information contained herein is appropriate or available for use in other locations outside the United Kingdom.

12. Governing law
These terms and conditions and the T&L Privacy Statement shall be governed by and construed in accordance with the laws of England. You agree to submit to the exclusive jurisdiction of the English courts. You are responsible for compliance with any applicable laws of the country from which you are accessing this website.

If you have any questions concerning the terms and conditions please click here to contact us.

We recognise the importance of providing a website that is inclusive and available for all user groups.

We believe that this website meets or exceeds the requirements of the Priority 1 checkpoints of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 1.0 guidelines.

Accessibility features

Text size
Our website uses relative font sizes to enable users to change the size of text on the page.

Alternative text for images
All images have been given appropriate alternative text.

Heading elements
HTML heading elements have been used to represent page structure.

Link text
All hyperlinks are presented in a different text style from normal body text.

Colour contrast
Our website enables users to change the text and background colour combinations to ensure that the contrast is sufficient.

Questions and feedback
If you have any difficulty in accessing any information on this website or if you have any feedback for us, we would like to hear from you.

Privacy Policy

Tate & Lyle plc is the data controller, which means that we are responsible for, and control the processing of, your personal data.

This policy sets out the principles governing our use of your personal data. This policy applies whether you contact us through our website or through a trade show or event, a sales person, a promotion or any other channel.

We respect your privacy and take it very seriously, and we ask that you read this policy carefully as it contains important information on:

• the personal data we collect about you;
• what we do with your information; and
• who your information might be shared with.

Our website may link to other websites and we are not responsible for their data policies or procedures or their content. Please ensure you read their policies.

Information we may collect

Website: We collect personal data about you when you contact us, or when you submit a response to an online questionnaire on our website. We may collect your name, contact details (including email address and telephone number), company, industry, product area, and other information you choose to share with us, such as queries.

Trade shows and events: If you attend our stand at a trade show or an event we are sponsoring, we may collect personal data about you at our stand or from the organiser. We may collect your name, contact details (including email address and telephone number), company, industry and product area.

Sales contacts: If you deal with any of our sales people, they may collect your name, contact details (including email address and telephone number), company, industry, product area and other information you choose to share with them.

Promotions: If you respond to or enter a promotion we are running, we may collect your name, contact details (including email address and telephone number), company, industry and product area.

Direct marketing: When you contact us through any of these channels, we will record whether you have opted into or out of receiving direct marketing from us.

Supplier contacts: If you supply products and/or services to us, or if for make proposals to do so, we may collect your name, contact details (including email address and telephone number), company, industry, product area and other information you choose to share with us.

Shareholders: If you are an individual shareholder we may collect your name, contact details (including email address and telephone number), and details of your shareholding and the exercise of your shareholder rights. If you are a contact person for corporate or institutional shareholders, may collect your name, contact details (including email address and telephone number), company, industry and details of the shareholdings you represent and your exercise of their shareholder rights.

How we use your information

In this section we set out how we process your personal information, as well as the lawful basis upon which we rely to process it.

Website: When you use certain areas of our website, we will use your personal data for the following purposes:

• to fulfil our obligations under a contract with you or your company, or to provide you with requested information (such as a response to your enquiry) (Lawful basis: legitimate business interests and fulfilment of contractual obligations)
• to improve our website and its content (i) in accordance with your particular preferences (in accordance with the Cookies and Tracking section below), and (ii) by conducting research, statistical analysis and behavioural analysis (Lawful basis: consent and legitimate business interests).
• to protect against fraud, prevent abuses of our websites and enable third parties to carry out technical, logistical or other website functions on our behalf (Lawful basis: legitimate business interests).

Trade shows and events: We will use your information to make follow up sales contact and for any other specific purpose communicated at the trade show or event (Lawful basis: legitimate business interests).

Sales and supplier contacts: We will use your information to fulfil our obligations under a contract with you or your company, to provide you with requested information, and to manage the relationship between your company and Tate & Lyle (Lawful basis: necessity in connection with our contract and legitimate business interests).

Promotions: If you enter a competition or promotion, we will use your personal data to administer the competition or promotion (Lawful basis: necessity in connection with our contract).

Direct marketing: Where permissible, we will use your contact details to notify you of products, promotions, news and other matters concerning Tate & Lyle that may be of interest to you or your company. Where consent is required by local law for business-to-business direct marketing, we will only use your details in this way if you have opted in to receive marketing communications from us (Lawful basis: consent).

Shareholders: We will use your information to fulfil our statutory and contractual obligations to you in relation to your shareholding, to provide you with requested information, and to manage the relationship between you, your company and/or institutional shareholder and Tate & Lyle (Lawful basis: necessity in connection with our contract and to comply with legal obligations, and legitimate business interests).

We may share your personal data with any company within the Tate & Lyle group of companies for the purposes listed in this policy, and under the same lawful basis. We will not disclose your personal information to any third party except as follows:

• For direct marketing communications, we may share your information our third party service providers who provide email distribution services or with social media companies providing digital marketing services.
• We will provide your personal data to our business partners who provide, ordering, logistics, fulfilment, and other services in order to process your orders, deliver your products, and provide customer care.

All of these disclosures would be made under contractual arrangements to ensure confidentiality, and carried out in accordance with the requirements of the relevant data protection regulations.

How long we will keep your personal data

We shall retain your information in line with legal and regulatory requirements. If you would like more information on our retention policy, please contact us at data.privacy@tateandlyle.com.

Our approach to information security

To protect your information, T&L has policies and procedures in place to make sure that only authorised personnel can access your personal data, that personal data is handled and stored in a secure and sensible manner and all systems that can access the personal data have the necessary security measures in place. To accomplish this, all employees, contractors and sub-contractors have defined roles and responsibilities and receive appropriate training.

We endeavour to take all reasonable steps to protect your personal data but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of disclosing information online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.

Transfers of your information

We may need to transfer your personal data to other companies within the Tate & Lyle group, or to service providers, agents, subcontractors or regulatory authorities in countries where data protection laws may not provide the same level of protection as those in the European Economic Area. In these circumstances, we ensure that your data is adequately protected in accordance with EU data protection laws (for example any transfers within the Tate & Lyle group will be in accordance with our Intra-Group Data Transfer Agreement).

Your rights

Right of access: You can request what information we hold about you, as well as why we have that information, who has access to the information and where we got the information.

Right to correct and update: If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

Right of erasure: If you feel that we should no longer be using your data, or that we are illegally using your data, you can request that we erase the data we hold. We will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.

Right to object: You have the right to request that we stop processing your data. We will confirm if we are able to comply with your request or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.

Right to opt out of direct marketing: You have the right to request that we stop contacting you with direct marketing.

The right to complain: You can make a complaint to us by contacting us on data.privacy@tateandlyle.com or to the data protection supervisory authority. In the UK, this is the Information Commissioner's Office, at https://ico.org.uk/.

Cookies and Tracking

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

• recognise you whenever you visit this website (this speeds up your access to the website);
• obtain information about your preferences, online movements and use of the internet;
• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;
• target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
• make your online experience more efficient and enjoyable.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a product or service you have requested.

For more information on our use of cookies, please see our cookie policy.

Contact details

If you have any queries about this policy, need further information, or wish to lodge a complaint you can contact us at data.privacy@tateandlyle.com.

Changes to this privacy policy

We may change this policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version.

Last updated 8 September 2023

Our websites use a few performance cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites.  The cookies we use do not collect information that identifies a visitor.

You may refuse to accept cookies, however, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser settings or other settings so that it will refuse cookies, our system will issue cookies when you log on to our sites and by logging on to our sites, you agree to cookies being used.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookies	Name	Purpose	More Information
Google  Analytics	_ga _ga_* _gads _gid _gat_gtag_UA_* _ _gpi	They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works. These cookies collect information in an anonymous form	Click here for an overview of privacy at Google. To opt out of being tracked Google Analytics across all websites click here.
Linkedin.com	li_sugr bcookie bscookie li_gc lidc In_or UserMatchHistory AnalyticsSyncHistory	LinkedIn sets these cookies to collect ouser behaviour data to optimise the website and make ads more relevant; enable share buttons and ad tags to recognise browser IDs; facilitate data centre selection; register statistical data on users' behaviour on the website for internal analytics;	For more information click here
Tate & Lyle	TLyleHC TLyleFontSize	Accessibility. These cookies remember your choice of using the high contrast and larger font versions of the site.	This cookie will not be set unless you select the high contrast or larger font versions of one of our sites.
Facebook	_fbp	Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.	We do not use this cookie, but it is generated by default by the server.Net installation. For more information visit Meta
	ASPXAUTH IMSSESSID _guistate_ cacheinvalidmarker	We use these cookies to store session information in the browser. This is issued when a user logs in and is used to authenticate the user (after the initial login) when resources (Pages/Images) within Media Centre are viewed / requested.
	Drupal	SESS[random string]	These cookie identifies user's session.	Does not contain or links to personal data

 

Third Party Cookies 

Cookies	Name	Purpose	More Information
Addthis.com	__atuvc _conv_s _conv_v ana_svc bt bt2 di di2 dt loc oo pt uid uit um uvc siteaud	These cookies are associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms.	For more information click here
doubleclick.net	Id _drt_ test_cookie	Unique cookie code to determine which advertisements have been shown on your device. Allows effective-management of advertisements. This domain is owned by Doubleclick (Google). Doubleclick is Googles real time bidding advertising exchange. The main purpose of cookies set by this host is: Targeting/Advertising.	For more information click here

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.