Technical expertise

Developing innovative new products requires  deep expertise, a disciplined process and outstanding facilities and equipment. Our customers benefit from our expertise, the knowledge and skill of external experts, cutting-edge labs and technology, pilot plants to test prototypes and a highly skilled team that understands both their market and their consumers.

Creating the products of the future at our Customer Innovation and Collaboration Centres

Research labs capability

Our labs are equipped with state-of-the-art equipment from standard analytical tools to microscopy, spectrometers, Rapid Visco Analysers and other advanced systems.


Applications labs

Our applications labs are where it all happens; located around the globe, every lab is staffed by technical experts with an in-depth understanding of local tastes and needs.


Pilot plants

Our pilot plants enable us to assess the feasibility of new processes, products and technology by scaling up and testing formulations and ideas before installing any commercial processes.

Find out more about how we work in End-to-end service >

Our Technical Services team is happy to work with you, our customers, wherever you are.

We encourage close working relationships and are happy to spend time at your offices or laboratories discussing a project brief in detail. Once we’ve got to know your business well, we can come up with a number of options either to to accelerate your concept launch, enhance an existing product or optimise costs; everything from the right ingredients to detailed formulations that reflect your project needs.

Read about our approach to Managing Quality >